
Confirm v9 is being launched on October 5th 2009 with 9 webinars: Pure Gold!
They say that pure Gold is .999 and I have been looking at the first draft of the What’s new in Confirm v9 document. It’s 20 pages with no pictures and screen-shots, reflecting the amount of development that has gone into the 2009 version.
Dividing the enhancements into categories is quite difficult – what categories should be used. I have decided to focus on the business benefit that is accrued to our users and potential users. The launch Webex seminars (which will be recorded, so don’t worry of you miss one, you can play it back on demand) will bring out the enhancements in the context of what Confirm can now do for your business.
The categories that seem to ring (another golden reference) true at the moment are:
1. User ideas that have been turned into Confirm enhancements
2. Ideas that have arisen when Users have tested preliminary versions of enhancements and our developers have followed the software into the field; a sort of “now I see the new functionality, it would also be an idea if it could also do x or y or z”. I call these User Centred Design (UCD) ideas.
3. Technology updates (it now works with Oracle 11 or MapInfo v10 and so on).
4. New module (some of which also will include ideas in Category 2)
The v9 enhancements are spread across all 10 domains that Confirm covers: Highways/Roads; Structures/Bridges; Street Lighting; PMS; Street Works; Property Maintenance; Grounds; Trees; Street Cleaning and Refuse/Waste.
We recognise the “pure Gold” attitude of Confirm users who ultimately bring more efficient public services to citizens. Citizens really want the “provision” part to be invisible, but so efficient that they never see it. For example, Citizens want perfect roads, all of the time and no traffic jams; they want Parks to play in with perfect grass, beautiful flowers, clean seats, empty bins and safe play areas for the young citizens and no mowers in sight; they want the streets that they use to be clean, well light and safe without tripping over Mechanical Street Sweepers.
We will keep our focus in the days leading up to the launch, showing how your organisation will benefit in playing its part in the Value chain.
And this week’s picture? Part of “pure gold” – .999 percent pure and as pure as possible.
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