Archive for the 'Street Lighting' Category

Chicken or Egg?

Just for fun or is it clear from the Customer's viewpoint

For many years, software companies have worked around the premise that their software induces “services revenue”. 

We might observe that the Services component of any solution is derived through discussing the Customer’s business problems.  Thus, we might see this as a chicken or egg problem, Software is a chicken and Services are the egg. 

Customers are quite clear that their business problem comes first…find them a solution and they could care less what the software is called…it will do “stuff” and configuration and training will be required.

Extrapolating the chicken and egg idea (for the fun of it), we might look at what we feed the chicken and how we keep it safe with fox-proof fencing…otherwise, no more chickens, no more eggs.  The Solution must be compatible with the Customer’s IT Infrastructure, resilient and future proofed.  It probably needs to integrate with the Customer’s core systems to provide an effective solution and not merely solve one small part of the problem.

Customers often seek solutions from existing suppliers, with whom they have built a relationship of trust over many years and several projects.  Companies like ORACLE led the way setting up their Education division when they noticed that is was often the case that a Customer already owned the software to solve their business problem, but lacked the “know-how”.  What could delight a Customer more than the opening statement “Actually, you already own this software,” followed by “we just need to configure it, do a bit of integration and train the users…”

In the case of software that is already owned, is this the equivalent of incubating the eggs properly?  And can we draw a parallel between integration with external systems and good exercise we offer free range chickens…?

As I said, just for the fun of it…

  • Business Problem = Egg
  • Software = Chicken
  • Environment = Installation
  • Tomorrow’s Environment = Incremental development and support
  • Feed = Consultancy
  • Incubating eggs = User Training
  • Integration = Free Range living
  • Fox-Proof fencing = Project Management

…and I still cannot answer the question, except to say that from a Customer’s point of view, the problem comes first.

20 years of mobile application development

 

Mobile working for Municipal workers started life with heavy duty Mobile PCs

Mobile working in the 1990's

20 years of mobile application development, by John Gomersall, 28 October 2010

I remember being so impressed when I first saw the Husky Hunter 16 and what we were doing with it to support mobile inspection of Trees back in 1991.  It was a DOS based box and we used to write our code on it using Dataflex, which was the same 4GL we used to use for our host application (who says cross-platform development is new).  Synchronisation was via a memory module that plugged into the serial port, but even so the users loved it because overall it saved them time when doing their job.

I have less fond memories of the “Touch PC” which we tried to port our application to back in 1997.  It was the size and weight of a small brick and I we tried to out-source the development to a third party.  A prime example of why waterfall doesn’t work, we told the company what to do rather than giving them empathy for what the customer needed to achieve.  I don’t think we ever sold any of those…L

Mobile working started to evolve

Mobile working with advanced text based field computers

We had a more successful result with outsourcing when we ported to the Psion Workabout soon afterwards.  We put a lot of work into specifying the requirements in terms of user tasks, rather than strict screen design.  What we were finding was that each device has its own style of user interface and you need to adapt to fit with that, rather than forcing a square peg into a round hole.

My first experiences with mobile GIS were with a company called PenMetrics.  They had a product called FieldNotes which provided a forms engine built around mobile mapping.  We used to run it on Compaq Tablets running Windows 95 for Pen Computing.  One of the main issues there was that it was really easy to get a simple form up and running to capture data, but it was virtually impossible to create a workflow around a task that originated in the back office, e.g. investigate a complaint about a pothole…  This was my first big lesson on the need to build the solution around the workflow and not get too overwhelmed with the cool and groovy map in the centre of everything.

Mobile computing started to become popular as Windows was introduced

Mobile computing on the PocketPC: Windows was introduced

We had a lot more success when we started to use MapInfo as our mapping engine, which we controlled via DDE from the main application.  This gave us a lot more control, but was still pretty clunky from a user-experience point of view.

When Windows CE came out around 1999 and subsequently the PocketPC platform we were really excited and I remember thinking “this is it, finally a platform and form factor that will have some longevity”.  We were finally able to fully embed the map into the application using MapX Mobile, and apart from a couple of major re-write’s moving from C++ to eVB to C# the software has lasted up to the present day.

New style mobile computing

Mobile computing hits the masses with i-Phone and Android

What has changed, however, is the process we follow to develop the software.  Adopting a combination user centred design and agile practices has been essential in minimising the time to value for our customers.  We now get the developers and customers together on a regular basis on “Customer Advisor Panels”, to work through and prioritise requirements.  At these sessions, which occur every 2 or 3 sprints, we are able to demonstrate production quality software that customers can take away and start using once their minimum threshold of capability has been reached.

 Looking forward I’m really excited about HTML5 as a platform for building truly cross-platform mobile applications whilst providing a rich UI that is specifically tuned to the device.  Watch this space…

7.1% for the next four years

That’s about the size of it: 7.1% cuts for each of the next four years. 

GO George GO? How do you feel? Encouragement for him or advice...after today's CSR

George Osbourne announced how Public Spending will change in his CSR review this afternoon and Local Government cam off particularly badly. 

What will be different in each Local Council will be how the cuts will be implemented to achieve these numbers.  Being at SOLACE last week, I noticed CEOs were busy networking; some trying to collaborate with adjacent Councils, some discussing ideas or nurturing proposals founded in prior conversations.

I guess that staff on the front line will get to know about their Council’s “Vision”, “Strategy” and the specific activities that work towards these cuts in due course.  Meanwhile, here are a few ideas being tossed around, recounted in true Chatham House Rules fashion:

1. My Highways Department can be outsourced – we simply name the amount the Service provider can spend in each of the next four years.

2. My Highways Department can collaborate with adjacent Highways Departments

3. We are sharing Senior Management and front line services will be protected

4. Mobile working will help us merge several departments into one large Street Scene and Asset Management Department (like they do in Australia)

5. Combine IT systems whilst forcing through the realisation of IT savings (do not accept the IT charge for each department is a fixed price “conversation”)

6. Put IT systems into the cloud and transfer CAPEX to OPEX

7. Don’t buy any IT systems until you have checked if an existing system will “do for now”.

8. Based on proposed reduction in staff numbers, we need to work out beforehand how to deliver services (harsh but certainly being talked about)

9. Core services only (a Mantra of not just a few!)

Love to hear any comments, feedback or what your Authority is planning.  (BTW – have you noticed that the Chancellor’s initials are GO – is this encouragement or advice  :¬) )

In the absence of knowledge, create rumours

A series of small cuts in each of the next four years

A series of small cuts in each of the next four years

Cuts are coming.  Chief Execs have made high level plans to cut 25% in real terms over the next four years of this parliament. 

Few, if any, of the plans will have details of exactly how they will be executed.  Everyone is awaiting the autumn announcement and most countries around the world will be doing the same thing.  Without knowledge of how cuts will be implemented, rumours have started. In response, some have taken action whilst others are in denial or ignoring rumours.

Amongst the rumours and actions, are groups of people whose actions are based on the belief that 25% immediate cuts are being asked for.  So, lets look at the maths.  Most plans are  based 2011/12 being the same cash amount for their Local Authority as this year – hence a small decrease in real terms.  That leaves 3 more years to achieve a 25% reduction.

Create your own rumour.  The same is happening throughout the world.

Create your own rumour. The same is happening throughout the world.

Simple maths shows that it is necessary to make between 5.5% and 6.75% cuts in each of the next three years after 2011/12, if inflation is between 2% and 3%. 

That doen’t sound quite so bad, but certain services will be ring fenced, needing increased funding in line with inflation whilst others will be judged “non-core” and be asked to work with huge cuts or become optional.  Who knows what we will pay to get into the Swimming Baths in future and do we really believe that potholes will be fixed so quickly and efficiently as they are today?

And what about compliance with legislation?  What about new or changed Codes of Practice?  What about Citizen increased expectations and those adverts on TV about “if it wasn’t your fault you may be entitled to compensation: no fee”.

My rumour is that we will evolve into the new state: lower services in some respects and possibly some services and jobs transferred to the Private sector.  But the big point is that people will get creative and achieve these cuts using peer level collaborations of the most ingenious sort.

iPhones and ice-creams

In a recession, people still buy iPhones and ice-creams, it is said.What is essential, nice enough that you feel it essential or that is so outstandingly better than its predecessors that you would spend money on it when money is really tight?

People buy ice creams because it is hot, they love ice creams and they decide they are happy to spend that amount of money because it will cool them down or just because they deserve it.

iPhones are really expensive, but people with very little money buy them.  Why did my son buy one when he left university and walked straight into a job…because the package allowed him to spend less than he did with pay as you go, because it has lots of extra stuff that he would use (often) and, frankly, it is as essential for a young Doctor as a Morgan Sports Car was in the 1970′s.

So, value, added value and desirability are reasons to purchase high value items.

I think of our Confirm system like the iPhone – somewhat ahead of its time when it was released, with loads of “added value” over its competition and adding loads of extra features and functionality that our users will value and use – often.

The relentless march forward of Confirm, adding more and more value each year means that we cannot take a break for ice-creamsWe are soon to release the Street Works Events and Diversions module and are working on other new modules (steered by our developers talking directly with our users in small groups) and the work being done to add value to our Confirm Mobile software is too good to mention on the Blog…bit like a new flavour of ice-cream…we will announce it when it is released so that the competition does not copy it!

As relentless as Nadal at the French open, Confirm continues to add value to ensure that it stays in the “iPhones and ice-creams” bracket of tomorrow. 

We look forward to a Hot Summer with hot stuff coming out from PBBI.

Seventh Heaven: Maintain services standards with greatly reduced costs

I have been looking at what might afford the best chance of actually reducing costs to UK Local Authorities in that period of austerity we expect post-election.  Some might even “have a go” pre-election if they can use existing IT Investments; therein lies my first idea:

Make most use of the systems you already own.  Confirm covers ten “departments” but not one of our Customers uses it in all ten.  Quite a few use it in 6, 7 or 8 and less than a handful use it in only one.  So extending it to other departments might cost nothing and offer the chance to stop paying support on those other systems.  It is quite high up on most IT Directors’ lists – reduce the total number of IT systems and if, like Confirm, there are great Corporate System Interfaces already in place, then hidden savings occur and need to be counted in reporting total savings!  (2 for the price of one?)

My second idea is about the need to comply with Legislation and Code of Practice whilst meeting service standards (and sometime to help the avoidance of incorrect or spurious liability claims).  In addition to meeting these requirements, Councils need to be sure that they can continue to meet ever-changing codes and laws.  Looking for hard evidence of this capability, of standing mechanisms that will not go away and are supported by staff structures that are sustainable.

As rare as Hens' teeth, perhaps as valuable as Gold teeth?

As rare as Hens' teeth, perhaps as valuable as Gold teeth?

My third is all about data.  Rubbish data is often the start point of a project to implement a new system, sometimes from disparate legacy systems and the cleansing and rationalisation of such data is essential…but who has the tools and the time.  Horizontal systems and Council staff with the expertise to use then are as rare as Hens’ teeth so can the supplier come up with the goods, experts and desire?  Look for evidence, see demos, ask reference sites.  The capability is as valuable as Gold teeth, especially if it is coupled with mechanisms to deal with ongoing asset data that is refreshed at intervals and asset data that starts off incomplete.

My fourth idea is about user democracy: What mechanisms exsit to get user ideas for software enhancements into the software.  A system will prevail over many years where user democracy is high more often than where it is “low to non-existent”.

The fifth idea is about software for mobile  workers that maps onto their role and the data needs within the host system workflows.  This is something that I have written about at length so I will not write more about it here save to say that Mobile hardware with a generic “something” (GIS or form based tool) is poor compared to specifically designed software that is Mobile Mapping enabled, capable of taking or showing linked photographs and files, that is GIS enabled, is tailored to the role requirement AND finally is linked to workflows/rules within the system that it is sending data to!

Seven ideas for a reducing the cost of a well maintained Street Scene

Seven ideas for a reducing the cost of a well maintained Street Scene

My next, the sixth, is about linking with Corporate systems, whether frontline or back-office.  Links should be using industry standard methods and standards so that the supply-side cannot hold its customers to ransom now or at any point in the future.  They should also add value by reducing cost, as well as paying their cost back within 18 months.  (Interfaces can be expensive, so this is a great acid test!)

Finally, my seventh is all about Citizen portals that perform any of the tasks relevant.  Citizens may have to report service requests, asset defects, incidents or they may wish to see how services are delivered or enquire after standards of service delivery achieved.

In my 20 years working with Confirm, if all seven are met or even if most are met, money is saved in huge amounts and from many aspects.  The principles are sound and part of a successful project.  There are other parts such as people management and “staff with talent”, but I am not so sure I can help there.

Invisible but efficient, please

Maintenance of Municipal assets is important: sometimes for function and sometimes for beauty

Maintenance of Municipal assets is important: sometimes for function and sometimes for beauty

Street based roads and municipal services don’t just happen, but Citizens want that to be the case.

My time working for a London Borough taught me that Citizens are quick to take great services for granted and to criticise – often “generously”.  The fact is that we do want clean streets but do not want to see people cleaning them, we do want great road surfaces but don’t want delays from roadworks and we do want green spaces to be beautiful but do not want grass cutting machines spoiling our Sunday stroll or child’s football match.

What do you remember about that remarkable place?  Was it the lack of litter, the smooth roads, the pavements that you could roller blade along, the cycle lanes off of the roadway?  I doubt it!  The things we remember are the good times, the pictures we take, the meals we had and it all comes across that invisible efficient Municipal background.

We would all be quick to criticise, but when did we last send a leeter complimenting our local council for things we did not notice?

We would all be quick to criticise, but when did we last send a letter complimenting our local council for things we did not notice?

With my job, I do notice municipal efficiency wherever it happens, but I also notice that others do not notice.  So every day I turn up with unswerving confidence for the importance of what I do – help Government departments provide that efficient and invisible service that creates experiences, memories and a street scene vista that is only treasured when it is no longer there.

I get confidence knowing that Confirm does for this critical part of our lives what Marks & Spencer did when they connected the Suppliers with their computer system, and the computer system with the shopper.  Nowadays, in all retail outlets, a dress is purchased and the stock holding is updated and the supplier receives a controlled order for another one.  In every Confirm user Government department or Municipal department, a citizen notices a pothole, reports it and a repair is ordered, the ticket is electronically issued over the airwaves and the team that has to fix it can make safe the existing low impact task and go straight to thathigh impact event or pothole so that they are, indeed, efficient and mainly invisible.  An inspector can take the post works inspection in their stride, without even returning to the office and reports go to the major stakeholders without anyone “pressing a key”.

Connecting the Stakeholders in the value chain was the largest leap ever made with software for Street Services and Mobile software is the most sought-after element of any operational system in any department.  IBM seem to be creating the ideal advertising campaign for Confirm – smarter cities indeed!

Jyvaskyla: an example of invisible efficiency.  There are many in the UK such as Derbyshire, Liverpool, Moray and many, many more.

Jyvaskyla: an example of invisible efficiency. There are many in the UK such as Derbyshire, Liverpool, Moray and many, many more.

So, on a recent trip (it happened to be Jyvaskyla in Finland), I noticed the municipal workers come out the morning after heavy rain to clear up, unlike the rest of my family.  We all noticed the sculptures in the parks of the “City of Light”, along with the people skating because there was no snow and the old people using ski-poles to help them walk.  Only I noticed that the pavements were spectacular as I cycled around with my youngest son, yet I never noticed anyone fixing a pothole.  Then, on a visit soon after to Derbyshire, I noticed another wonderful place, this time managed by Confirm.  During my business trip to Matlock in Derbyshire, I wondered how many families just like mine went home with similar memories of a great place in our country and just how many wonderful places there are in the UK.  Moray, West Lothian, Liverpool, Haringey, the Public Housing green spaces in Northern Ireland and hundreds more.

Making an invisible but efficient difference to peoples’ lives, all day, every day, Confirm Software.  Where’s beautiful in the UK?  Answers by email to dominic.mcneillis@pb.com

The Draft Infrastructure Assets Code: what action are you taking?

As the final documents are released, what will you be doing to implement and over what timescale?

As the final documents are released, what will you be doing to implement and over what timescale?

I was reviewing the CIPFA draft code again this weekend and wondered what those in Local Government are doing and/or expecting.  For my part, being somewhat involved with Confirm software, I am interested to know what might be going through the minds of Highways, Lighting, Structures and PMS Engineers as the first “Final documents” come out in the early months of 2010.

HM Treasury has set a timetable for a gradual transition to reporting on this basis, started with limited, unaudited data submissions for 2009/10, building up to a full audited dry run in 2011/12 and the withdrawal of historic cost based reporting from 2012/13.  Is that a timetable you are working to or, with such pressure on spending levels over the next 18 months, is it realistic to assume that you will be able to comply?

If you have a view, if you have a plan, what are the next steps … will you be attending any conferences or the next round of HAMFIG presentations announced last week?

It all makes for interesting times, but for some it may be extra workload with decreasing staff numbers.  The idea from one speaker at the 6th Highways Annual Conference in London last week seems to resonate with me: “…hold back on Capital projects as there is no point building new infrastructure if you do not have the resources and time to maintain what we have…” to paraphrase what was said.

 All materials to support implementation of the Code will be available at  www.cipfa.org.uk/pt/infrastructure

Your place or mine?

The topic of where software resides is creating a new choice: “your place or mine”.

Software has mainly been installed on a Customer’s own IT Infrastructure and I will refer to this as “on-premise”.  A new choice is emerging where software is available to use from a Supplier’s IT infrastructure and I will refer to this as “on-demand”, a term covering many options including “SaaS” (Software as a Service), “Hosted” and “over-the-net-in-a-browser”.
A question worth addressing at any time or just when your system is up for replacement?

A question worth addressing at any time or just when your system is up for replacement?

With the on-demand option, vendors might use phrases such as “there is no software, it is a service” and “you need to think differently, because there is no software any more”.  I think that there is, indeed, software; it is just provided in a more cost efficient model and licenced to you via a different style of contract.

Technicalities aside, what are the key issues that potential purchasers should think about if SaaS or on-demand is offered?  There are four groups of questions that must be considered and a few that might be considered:

  1. Suitability
  2. Absolute cost
  3. Availability
  4. Security

SUITABILITY

  • Don’t be distracted by the choice of on-demnd or on-premise UNTIL you have established that the software meets your business needs

ABSOLUTE COST

  • Compare all costs over a number of years
  • Look at the internal costs you might now NOT have to pay, which might include costs of IT support staff, hardware; IT departmental charges; third party software; version upgrade costs (can be up to £30k+ per year in many organisations using FM suppliers instead of in-house IT staff); reduced System administrator costs (as you no longer have 100 PCs to upgrade) and many more
  • Look at any hidden costs, such as a Departmental charge NOT reducing because of internal “rules” and extra interfacing costs
  • Include the commissioning costs if this is relevant (possibly low if an existing supplier is swapping the delivery method from on-premise to on-demand)

AVAILABILITY

  • How resilient is the proposition in terms of speed of access (e.g. when all staff are looking at the weather at 1pm on-line)
  • How is the data backed up, how often and where are backup stored?
  • How are local Maps, Local Printing and Local Corporate system interface dealt with?
  • Can people work from home, with their own variety of access bandwidths?
  • Does the Infrastructure supplier have one or many sites, where are they and how are significant incidents (floods, bombs etc) going to affect your system?
  • Will the Infrastructure supplier go bust (if this happens, you will not expect it, so best ask) and what happens that day to your system
  • How do Home workers access the system from home PCs – or is it best that this is a big NO
  • How would Field Workers upload and download data to mobile devices and what about the ones who need to do so wirelessly
  • and so on…

SECURITY

  • Where is the data stored?
  • Can ex-employees with a grudge trash the data?
  • It may matter to your organisation where the data is stored.  Find out.
  • What are the points at which the data is in the public domain, if any?
If you choose "On-Demand", choose it.

If you choose "On-Demand", choose it.

Naturally, the list of questions could go on a long time.  If I was a purchaser, being offered on-demand and on-premise, here is how I might think:

> Let’s make sure that I have evaluated this software as my best option BEFORE addressing my attention to this question (an old sales trick when getting no commitment to buy is to offer an alternative question that is a version of “so, if you did choose to buy it…which I know you have not yet done…, would you choose red or green?”)

> If this is my chosen software, then, is it cheaper to have on-demand over 1, 5 and 10 years for ME taking MY organisation’s way of counting costs to ME in MY role in MY department (if not stop right now)

> Now I am considering on-demand, how available is it compared to on-premise and what is the evidence to support that (or ask for I will insist on a trial of sorts)

> Now that I am considering on-demand and I know it is as available as on-premise (or better than on-premise), how will it interface to the systems and devices that are part of my requirement

> Now that I am OK with it technically, what data security rules should I consider and what evidence do I need (this one is pretty straightforward)

> How will the supplier develop the software’s capabilities for my vertical solution compared to how best of breed on-premise solutions are developed and what is the evidence? (I need proof that this makes financial sense to my supplier or they will either fail to develop the system as my needs change over time or go out of business)

With so many people offering on-demand as an alternative to on-premise, the need for a mutually beneficial relationship remains as does the need for me to be offered the choice: your place or mine!

What if you could predict when your assets will fail?

Being able to predict failure patterns of street assets may significantly reduce the cost of maintenance

Being able to predict failure patterns of street assets may significantly reduce the cost of maintenance

If you manage public assets, some feel that you are fundamentally responsible for providing a service to citizens around the street scene, which itself partially defines the society in which they live. Your professional life may revolve around the maintenance of a sub set of street scene assets and belonging to a professional organisation may be an important part of how you acquire the knowledge that helps you to optimise effective maintenance within the available funds.

Someone in your team is publicly accountable and will have to provide feedback to stakeholders in the “Value Chain” and best practice may indicate a change in maintenance practice. Have we already seen one or two examples of such changes and are we about to witness others?

In the pursuit of providing a principle road network, Inspectors walked along the road and pavements noting down road defects. Where a road was defective over a wide area, treatments were recommended and, if the budget was available, work carried out. Then came the high speed survey machines and a new approach to the science of Pavement Management based on more data, much more data. Instead of acting mainly reactively, Highways Managers started to try to predict when a road would fail, having noticed that sums needed to bring roads back to their design standard suddenly increased (below a certain level of deterioration) with time.

The sequence of activities associated with this style of maintenance is judged by the industry to be lower cost and might be applicable in other Street Scene situations. The sequence is:

1. Inventory Definition

2. Pavement Inspection

3. Condition Assessment

4. Condition Prediction

5. Condition Analysis

6. Work Planning

UKPMS is kept up to date by the industry for the industry

UKPMS is kept up to date by the industry for the industry

Agreed algorithms to predict deterioration of roads are used by all Government Agencies in the UK that are the Custodians of Public Roads and the practice is common throughout the world with tailored algorithms to suits the political and physical climate in each region.

Can this principle be applied to other street scene assets or services? Would it provide a better return on our long term public spend or provide better services at a lower cost (the battle cry of UK Government today). Did it, indeed, provide an improvement over the previous position before UKPMS and, if so, how and why?

High speed machines travel at 60mph along pre-defined routes Roads (1) and collect data (2) which is processed and fed into software (3) which records Condition Assessments as set out in the UKPMS “code of practice” and time/date stamps them. Software is then used with the agreed algorithms to predict how the condition of the road will change over time (4) so that an analysis (5) of the overall road network condition can be made in preparation to be tested against available funds in order to proposed optimised treatments ahead of work planning (6).

The pre-requisites of 1-6 are that there is a standard way of doing each step and that enough reliable data has been collected over the years to enable robust predictions to be made, whilst data about the cost of treatment options is kept current for stages 5 and 6 particularly. It is also likely that the optimised treatment dependent upon available funds will show a shortfall, indicating the need for a further condition prediction cycle where the eventual deterioration of the road will render is unusable….leading in turn to a cycle of seeking additional funds to eventually minimise the spend on maintenance over the long term. This may be incompatible with short term Political aims, of course.

So, if we are happy that this method might be transferable to other public assets/public services, we need to ask the question “has the underlying science been done and enough data been collected?” An example is Street Lighting, where the cost of Lamp replacement to a 30m high column on a busy road junction is very high and to smaller ones is still relatively high. To this date, most Custodians of this invaluable public asset have used “Bulk Lamp change” as the most cost effective way of ensuring that our streets are lit to an appropriate level. The 2009 Street Lighting Engineer’s annual conference had quite a few papers presented on topics around “remote sensors”, some proposing that a revolution in cost reduction might be available through their use. Street Lighting Engineers also have to accurately report the energy usage to the energy supplier in the UK, according to an industry standard and these devices might be able to remotely control and vary the level of light, thus reducing the energy usage and provide a realistic “Return On Investment” (ROI) based on this characteristic alone. If they can also predict when a light is about to fail, does this mean that the cost of Lamp replacement will reduce? Bulk Lamp change was introduced for a reason and maybe there is not enough data around today to make that judgement.

I guess it might be appropriate to go through the 6 stage that defines PMS to see if one is happy with the ROI figures provided by the purveyors of the devices and software surrounding this science – and that it for Lighting Engineers to measure and “report back”. Time will tell.

What about Bridges? That is being done and we expect an update from the scientists collecting and examining the data via the County Surveyor Society (CSS) in April 2010.

Theatrical Street Scene at night in Belgium - saving taxpayers money?

Theatrical Street Scene at night in Belgium - saving taxpayers money?

How about our Parks, Green assets and sports areas? What about the Public Trees? And what about the Bins our refuse and recyclables are collected from?

Looking at the 8 types of Maintenance from last week’s post, I wonder what outsourced companies might agree with the Municipal Organisations of tomorrow and how the cost of public services will change with time. Will we create revolutions to reduce public spending or will we provide better and safer streets, where, perhaps, criminals are caught as they walk by Street Lamp Columns with retina scanners mounted at a vandal-proof height?

Will the street lights be dimmed at 9pm and raised at 11pm to signal that it is time to go home, as in a theatre – it is already happening in Belgium!