Transformational Government – three years on

Published on May 15, 2009 in Bridges & Structures, Central Government, Grounds, Highways, Local Government, Pavement Management, Property Maintenance, Refuse & Waste, Street Cleansing, Street Lighting, Street Works and Trees. 2 Comments
The latest report from the CIO is about Local and Central Government performance

The latest report from the CIO is about Local and Central Government performance

Three years on, progress has been made in the three major change areas set out in the Transformational Government strategy in 2005:

  • A focus on the citizen – not the supplier of public services
  • Joining up – to reduce wasteful duplication and enable personalisation
  • More professional project delivery

Read the report that was released on Thursday and form an opinion – then let us know.  http://www.cabinetoffice.gov.uk/cio/transformational_gov/annual_report2008.aspx

This is the third annual Transformational Government report, setting out the progress that has been made during 2008. It shows how the Cabinet Office has worked with government departments and the wider public sector across service boundaries to develop solutions, programmes and services that are both effective and efficient from the perspective of the customer, the taxpayer and staff.

Government is committed to a range of citizen-focused activities designed to optimise service design and delivery, and is proud that the United Kingdom is held up as providing some world-class examples of Transformational Government.

Is the focus on building citizen centric services?  Or, is delivering to performance indicators taking precedence?  Are we focusing on NI14? 

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2 Responses to “Transformational Government – three years on”

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  • Harikrishan Verma
    May 18, 2009 at 7:05 am

    Thanks for sharing such information. This will help us to know UK market expectations, Goverment directions.

    One questions:
    Is NI14 same as described in following URL:
    http://www.idea.gov.uk/idk/core/page.do?pageId=8507853

    Thanks.
    Harikrishan
    project Manager – Confirm Noida

  • Dominic McNeillis
    May 19, 2009 at 9:17 am

    Hi Hari

    Yes, this is the right url for the NI14. This is a key focus for all Municipal Government organisations this year in the UK and appears in different guises around the world under the general heading of efficiency improvement, “citizen centric services”, “right first time”, “tell me once” and so on.

    Dominic

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